Can I reschedule my item?
When the driver is a half an hour away from the customer, he calls the customer to confirm if you’re available to collect the delivery. Customers can only rebook an order by call, email or contacting the online support team. If were unable to collect or deliver your order, our customer support team will contact you, if we aren’t available to contact you, we’ll reschedule by email.
What will happen if I missed my collection?
If are driver is unable to collect or deliver your item, and not able to get a hold of you by phone then our customer support team will email you to reschedule.